Refund Guidelines

At Cable TV Plus, we prioritize customer satisfaction and aim to provide the best possible customer service. We understand that there may be instances where customers need to request a refund, and we have established this refund policy to address such situations.

Here’s our refund policy:

1. Eligibility for Refunds: Customers must contact our customer service team within three days of the transaction date to be eligible for a refund. Transactions that do not meet this requirement will be considered non-refundable.

2. Non-Refundable Transactions: Certain types of transactions are not eligible for refunds, including partially rendered services, completed services, and transactions older than three days.

3. Refund Processing: If a customer qualifies for a refund, the refund process will commence within five to seven business days of their request. The original payment method used for the purchase will receive the refund, and customers will receive an email notification once the refund is processed.

4. Disputes: Customers dissatisfied with the services provided by Cable TV Plus can contact our customer care team to address their concerns. If the issue cannot be resolved, customers have the option to dispute the transaction with their financial institution.

5. Changes to Refund Policy: Cable TV Plus reserves the right to modify our refund policy at any time without prior notice.

Conclusion: We strive for complete customer satisfaction at Cable TV Plus. Customers may request a refund in accordance with this policy if they are unhappy with our services. However, please note that transactions are considered final and cannot be refunded after 3 days.